1. Overview & Acceptance
Welcome to G1mart. By accessing our mobile application or web storefront to purchase groceries, packaged staples, dairy, beverages, and personal care goods, you agree to comply with and be bound by these Terms of Service.
2. Grocery Ordering & Pricing
- Catalog Pricing: All prices listed are in Indian Rupees (INR) inclusive of applicable taxes (GST). Prices reflect printed Maximum Retail Price (MRP) and discounted store selling rates.
- Stock Availability: All orders are fulfilled from our local store inventory in Nellore. If an item becomes out of stock during picking, our store staff will contact you before dispatch to offer a verified substitution or an immediate refund.
- Minimum Order: Orders have a minimum threshold of ₹0. Free delivery applies to orders above ₹499.
3. Doorstep Delivery
Deliveries operate daily between 10:00 AM and 5:00 PM within our designated delivery zones in Nellore. Delivery estimates (15 – 30 mins) are based on normal traffic, weather, and operational conditions.
4. Payments & Settlement
We support multiple payment channels:
- Cash on Delivery (COD): Pay cash or UPI on delivery to the rider.
- UPI & Digital Payments: PhonePe, Google Pay, Paytm, Net Banking, and Cards processed securely via RBI-compliant payment gateways.
For any dispute or query concerning your order, contact G1mart customer support via phone at +91 91107 59629 or email at support@g1mart.com.
